Terms and conditionq

Scope

These conditions apply to all uses of the Site www.miaessenza.us by natural or legal persons, of legal age and/or legally capable.

This document applies, without restriction or reservation, to all sales concluded between the Parties in France and abroad. No particular condition can, except in formal exceptions written and signed by the Customer and the Seller, prevail over these General Conditions of Sale and Use. If one of the clauses of these general conditions of sale is found to be void or canceled, the other clauses will not be canceled.

Any use of the Site implies that the User has read the general conditions and adheres to these same conditions. Prior to the validation of any order, the User must acknowledge having read the General Conditions of Sale and Use (CGVU) and accept them. For this purpose, no handwritten signature will be required. In any case, the General Terms and Conditions are accessible at any time from the Site. The Seller reserves the right to make modifications to these in order to adapt them to the terms of sale and operation of the Site and a Product.

Lexicon

Any natural or legal person who has a personal account on the site.

Name of the sales platform www.miaessenza.us.

Professional, supplier of products or services intended for sale on the Site.
Any property offered for sale on the Site and contained in the catalog.
Any person who visits the Site and/or requests the creation of a personal account.

Identification of the seller and the site

Mia Essenza is registered with the Paris Court Registry under siret number: 50452491900033, is domiciled at 9, rue des colonnes, 75002 PARIS (FRANCE).

By e-mail to the following address: contact@miaessenza.us
By telephone to: (+1)3 473 445 750
By post to the following address: 9, rue des colonnes, 75002 PARIS, FRANCE.
The website www.miaessenza.us is published by Mia Essenza and is hosted by Hostgator.

Object

The Seller carries out an activity of selling natural and eco-responsible products.

The Seller is in no way required to manufacture the products and only carries out a resale activity. Thus, as part of its activity, the Seller is required to call on external professionals for the production, packaging and conservation of the products, which the Customer acknowledges and accepts.

As part of the provision of its services, the Service Provider may call on external professionals, which the Client accepts and acknowledges.

Prices

Prices are freely set by the Seller. The prices charged are those in effect on the day of the order and communicated by the Seller. Any additional costs or increases may apply in the event of specificity due to the nature of the Product, or due to the Customer’s requirements, delivery terms or otherwise.

In any case, the total amount is indicated to the Customer prior to validation of his order and payment. Failing this, any increases that may be applied will be expressly specified to the Customer. Prices are in dollars and are indicated all taxes included (TTC).

No reminder is required for the application of late payment penalties which run automatically from the first day of late payment. The amount of the penalties results from the application to the sums remaining due of three times the legal interest rate in force at the time of the incident. In addition, a fixed compensation for recovery costs of $ 40 will apply.

Payment terms

The Customer selects their payment method at the end of their order and has the possibility of paying by:

  • Bank card
  • Paypal
  • stripe
  • Apple Pay
  • Amazon Pay
  • Google Pay
  • Bancontact
  • Ideal
  • Sofort
  • Giropay
  • Przelewy24
  • Transfer Provisions relating to products and orders Products

The Products are those which appear on the Seller’s list or catalog or those offered by the latter to the Customer according to his request and his needs.

The Seller is required to produce tailor-made Products and to order made by the Customer, the specificities and desired characteristics of which must be the subject of a clear enumeration and specifications if necessary, allowing the realization of the or of the desired Product(s) and in accordance with what has been established between the Parties.

The Seller undertakes to comply with all French and European legal and regulatory provisions applicable to the sale of cosmetic products.

The Seller undertakes to comply with all French and European legal and regulatory provisions applicable to the sale of food products and in particular to all requirements relating to their packaging and storage conditions.

Purchase and orders

Any purchase or order of one or more Product(s) by a Customer is made on request and depending on the availability of the desired reference(s).

Any request must be made by the Customer:

  • By email
  • Via the website Delivery

Delivery takes place in accordance with what was indicated to the Customer or selected by the Customer at the time of his order. The Products are shipped by a third party who will communicate to the Seller all information relating to delivery tracking upon dispatch of the order. Upon receipt of this information, the Seller will send it to the Customer. The Seller undertakes to ensure that the announced deadlines are respected. Any delay in preparing and shipping the order will be notified to the Customer by e-mail, telephone or SMS.

Subscription to Mia Essenza products

By subscribing to Mia Essenza products, you agree to the following terms and conditions:

Subscription duration:

– Subscription is available in two options: 6 months and 12 months.

– The 6-month subscription is renewable every 6 months and the 12-month subscription is renewable every 12 months.

Discounts :

– Mia Essenza subscribers receive a 5% discount on all products for the duration of their 6-month subscription.

– Mia Essenza subscribers receive a 10% discount on all products for the duration of their 12-month subscription.

– Discounts are automatically applied when finalizing the order.

Cancellation of subscription:

– You have the right to cancel your subscription within 14 days following the date of your subscription in accordance with the legislation. In this case, all discounts applied are canceled, and you are responsible for returning products already received.

Cancellation after 14 Days:

– After the 14 day period, you can cancel your subscription at any time by contacting us through our customer service.

– 6 month subscriptions are subject to refunds with penalties of 10% on the remaining total pro rata, and no discount applies.

– 12 month subscriptions are subject to refunds with penalties of 10% on the remaining total pro rata, and no discount applies.

Cancellations, returns and product guarantees

The Customer has the possibility of canceling his order for a period of 30 days after validation of his order and prior to its delivery or shipment.

The Customer has the option of returning the order partially or completely:

  • If there was an error in your order
  • Provided that the product(s) has/have not been unpacked and/or used

The Customer then has 30 days from receipt of the order to request a return.

Returns are the responsibility of the Customer.

Any return must be subject to the agreement and acceptance of the Seller prior to shipment.

In terms of Product warranty, the French and European legal and regulatory provisions relating to sales to individuals on the one hand and those applicable to sales between professionals for any order or purchase made by a professional or a legal entity on the other part are applicable.

Right and period of withdrawal

Due to the specificity of the Products sold by the Seller, the right of withdrawal is not applicable.

Responsability

The Seller’s liability is in no way based on the direct or indirect consequences, whether on people or property, of a malfunction of a product sold subject to legal provisions of public order. The Seller’s liability is strictly limited to the amounts of the Products sold. Its liability cannot under any circumstances be incurred in the event of non-compliance by the Customer with the obligations of these General Terms and Conditions. Liability cannot be incurred in the event of misuse of the Product(s) purchased, any modification made to the functionalities or destination relating to the Product(s) and for any cause. foreign to the Seller. Any delay in delivery of the order for a cause which is external to the Seller and independent of the Seller’s control cannot under any circumstances be blamed on the Seller.

For any action taken by the Customer against the Seller due to the manufacture of the Product(s), their packaging and conservation (with the exception of those kept by the Seller), an intervention or a call for warranty with the manufacturer(s), supplier(s) or otherwise will be carried out.

Intellectual Property

In accordance with the French law with the article L122-4 of the Intellectual Property Code, “any representation or reproduction in whole or in part made without the consent of the author or his successors in title or assigns is unlawful. The same applies to translation, adaptation, transformation or reproduction by any art or process.” The Customer only has a right to use the Products, their content and all elements whether visual or audio, texts, layouts, illustrations, photographs, documents as well as all elements likely to be to be made available to it, in accordance with its or their use, the instructions, user guide and the applicable legal and regulatory provisions.

The Seller retains all copyright and industrial and intellectual property rights relating to the brand, products, designs, models, photos, catalogs and technical documentation which may not be the subject of any copy, reproduction or reuse. without its express prior written authorization.

Resale is strictly prohibited.

Failure to comply with these provisions exposes the author to legal proceedings.

Protection of personal data

In accordance with law, the Customer has the right to query, access, modify , opposition and rectification of personal data by contacting the Seller:

By e-mail to the following address: contact@miaessenza.us
By post to the following address: 9, rue des colones, 75002 PARIS

Force majeure

The Seller’s liability cannot be implemented if the non-execution or delay in the execution of one of its obligations described in these general conditions of sale results from a case of force majeure.

Applicable law and competent jurisdiction

These general conditions are subject to French law. French law and the French courts have jurisdiction in the event of a dispute or dispute between the Parties.

Conditions et modalités d’utilisation du site

The users

All Users undertake to make appropriate use of the Site, to provide truthful information on its structure, contact details and all information communicated during their registration request.

The customers

Each Customer undertakes to keep their data up to date each time they use it on the Site. It also undertakes not to commit illicit or illegal activities, not to disseminate content or propaganda contrary to good morals, good faith and public order.

Registration details

Each User must provide the information requested by the Site for any account creation, namely:

  • Name
  • First name
  • Address
  • E-mail address

The User will create a personal and unique password on this occasion. The Customer must accept these general conditions of sale and use, downloadable at any time. As soon as the account creation is validated, a confirmation email will be sent to the address provided on this occasion.

Order process

Any order is first subject to the creation of a personal account or a connection to an existing one, if applicable. The Customer will have all the information relating to the Products, their description, and their reference, before any order validation. The ordering process is as follows:

  • Selection of a Product(s) available on the Site and desired by the Customer and addition of the product(s) to their online basket,
  • At the end of the selection and before any order validation, the Customer has access to his basket and the summary of the desired Products, the unit amount of each item, any delivery costs and the total amount. It has the ability to add or delete articles.
  • The Customer then provides information relating to the delivery of their order and then selects the desired payment method.
  • The order is validated once payment is accepted. The Customer then receives all the information relating to the confirmation of his order.

The Customer has all the legal information found in the general conditions of sale and use (which can be consulted or downloaded at any time) on the one hand and in the confirmation email from order (printable at any time) on the other hand.

Responsibility for use of the site

 

 

 

The Site cannot be held responsible for damages of any nature whatsoever, which could result in errors or omissions in the content, a lack of availability of the Site or the transmission of viruses, malicious or harmful programs, despite the fact that all technological measures aimed at avoiding this inconvenience have been adopted. The Site declines all responsibility for the possible consequences of a User’s connection to the Site via an unsecured and/or faulty internet network.